Privacy Policy

01Information we collect

Depending on how you use our website, we may collect the following information:

• Name
• Email address
• Phone number, where voluntarily provided
• Account login and registration information
• Course purchase and transaction-related information
• Information relating to your use of our courses and educational Services
• Messages, enquiries, or other information you voluntarily provide when contacting us
• Technical information such as browser type, device information, IP address, and website usage information

We collect only the information reasonably necessary to provide, maintain, improve, and secure our Services.

02Information collected during payments

Payments made through our website may be processed by secure third-party payment service providers. Education Orbit does not directly store your complete credit card, debit card, banking credentials, UPI PIN, or other sensitive payment authentication information.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

03How we use your information

We may use the information we collect to:

• Create and manage your account.
• Provide access to purchased courses and educational content.
• Process and confirm purchases and payments.
• Provide customer support.
• Respond to enquiries and communications.
• Improve our website, courses, MCQs, and Services.
• Maintain website security and prevent unauthorized use.
• Monitor and troubleshoot technical problems.
• Send important account, purchase, service, or administrative communications.
• Send promotional or educational communications where permitted by applicable law and where appropriate consent has been obtained.
• Comply with applicable legal and regulatory requirements.

04Account information

If you create an account with Education Orbit, certain information is required to establish and maintain your account. You are responsible for ensuring that the information associated with your account remains accurate and up to date.

You should also keep your login credentials confidential and notify us if you believe your account has been accessed without authorization.

05Cookies & similar technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and enhance the user experience. Some cookies may also be placed by third-party services used on our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

06Third-party services

We may use trusted third-party service providers to support our website and Services, including payment processors, hosting providers, analytics services, email services, and other technology providers. These providers may process information on our behalf or independently, in accordance with their applicable terms and privacy policies.

We take reasonable steps to work with service providers that maintain appropriate security and privacy practices.

07How we protect your information

Education Orbit takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

08Data retention

We retain personal information only for as long as reasonably necessary to provide our Services, maintain appropriate business and transaction records, resolve disputes, enforce our agreements, comply with legal obligations, and protect our legitimate interests.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and operational requirements.

09Children’s privacy

Our Services may be used by students, including minors, for educational purposes. Users below the applicable age should use our Services with the knowledge and consent of a parent or legal guardian.

Parents or legal guardians who have questions or concerns regarding information associated with a minor may contact us using the details below.

10Your rights & choices

Subject to applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of certain personal information. You may also request assistance regarding communications or information associated with your account.

To make a privacy-related request, please contact us using the details below. We may need to verify the request before taking action.

11Promotional communications

Where permitted by applicable law, Education Orbit may send information about new courses, educational resources, offers, or other Services. You may request to stop receiving promotional communications by using the available unsubscribe option or by contacting us.

Please note that you may still receive essential service-related communications, such as purchase confirmations, account notices, security notifications, or important updates.

12External links

Our website may contain links to third-party websites or services. Education Orbit is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable legal requirements. Any updated Privacy Policy will be published on this page along with a revised “Last Updated” date.

14Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: